Manager IT - Organizational Change Mgmt
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Location: , Remote, United States
Organization: Constellation Energy Generation, LLC
Job ID: 246536
Date Posted: Aug 26, 2023
Job Description
Description
As the nation's largest producer of clean, carbon-free energy, Constellation is a company purpose-built to meet the
challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade.
Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night,
providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge.
Constellation has been the leader in carbon-free energy production for more than a decade, and generates 50% more clean, carbon-free electricity than any other company in America. We're generating power 24/7 with the nation's largest emission-free nuclear energy fleet, providing enough clean energy to power 15 million homes. Constellation offers customers a range of clean, zero-carbon energy solutions to help reduce their carbon footprint and achieve their sustainability goals.
We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing
employees who will best serve and represent our customers, partners and communities. We provide a workplace that
ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential.
Constellation will provide you the tools and resources you need to design, build and power a successful career.
Constellation offers a wide range of benefits, designed to help our employees thrive professionally and personally. In
addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays and sick days; and much more.
PRIMARY PURPOSE OF POSITION
The Organizational Change Management team exists to deliver a consistent and transparent journey through technology changes to enable organizational growth, accelerate technology adoption, and drive positive customer experiences. This position is part of the Information Technology (IT) Programs & Services team and is responsible for owning the Organizational Change Management strategy and program for IT, from development through implementation. This is a new position within IT and the OCM Manager will play an active part in defining the role and establishing processes. Additionally, the position will manage the ongoing execution of the program by planning and managing resources, finances, scope, and services within IT to accelerate adoption of technology changes across the enterprise and deliver business outcomes. The role will be responsible for establishing, maintaining and enhancing relationships with internal customers, including stakeholders across the business and project teams. Effective management of large-scale projects or programs of high complexity, size and change management risk is essential for the success of this role.
PRIMARY DUTIES AND ACCOUNTABILITIES (means principal, main, major or most important duties / accountabilities that the employee performs)
|
Item |
Accountability |
% |
|
1 |
Organizational Change Management Execution: Develop, implement, and maintain an overarching OCM strategy for IT. Lead and manage IT employees/contractors through all phases of the OCM life-cycle, including intake and demand management, development and execution of OCM plans, and proper budgeting and charging for “Change Management as a Service” activities for LRP projects and/or strategic and operational changes. |
25%
|
|
2 |
Change Enablement/Governance: Manage OCM coaching services and resource allocation under the OCM support model, implement an OCM governance structure, and build the OCM capability across the organization to accelerate change delivery. |
25%
|
|
3 |
Processes: Develop and maintain standard work processes, drive process improvement efforts, and ensure adoption of processes and procedures to deliver sustainable results. |
15% |
|
4 |
Build Relationships: Establish, maintain, and enhance relationships with internal business and IT partners to strengthen the OCM brand and support two-way communication. Regularly communicate relevant activity status and change impacts to key stakeholders, escalating risks and issues as appropriate. |
10% |
|
5 |
Business Knowledge: Maintain business acumen around the latest industry trends, including technology solutions and OCM best practices, applying that knowledge to projects as appropriate to deliver business value |
10% |
|
6 |
Personnel Development: Evaluate performance and provide coaching for IT personnel through meaningful feedback to promote individual development and collective team success. Promote diversity and foster a team culture of collaboration, flexibility, and continuous learning. Participate in career development and succession planning processes as needed, and provide input on development and retention processes for IT employees. Manage day-to-day activities of employees and contractors, providing guidance and support as needed. |
10% |
|
7 |
Financials: Prepare and manage the budget for area of responsibility. |
5% |
Expected salary range of $140,400 - $156,00 per year, varies based on experience, along with comprehensive benefits package that includes bonus and 401K.
Qualifications
POSITION SPECIFICATIONS
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Minimum: |
Preferred: |
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|
|
|
· Bachelor’s degree in Business, Communications, Organizational Management, Computer Science or related discipline and at least 8 to 10 years relevant work experience or equivalent combination of education and work experience · Strong knowledge of Organizational Change Management best practices and experience leading OCM programs · Project/program management experience · Entrepreneurial mindset with the ability to thrive in a dynamic and fast paced environment · Ability to independently prioritize tasks, manage multiple workstreams and workloads, and drive work products/results · Excellent written and verbal communications skills · Ability to work effectively and collaboratively with individuals at all levels across IT and the business, as well as with external partners, to deliver solutions while managing internal stakeholder expectations · Strong judgment and excellent analytical skills, with the ability to connect dots across multiple sources of information · Strong growth mindset: bring a desire to learn, a tendency to embrace challenges; persist in the face of setback, see failures as essential to mastery, learn from criticism, and find lessons and inspiration in the success of others · Self-motivated and accountable · Experience with Microsoft O365 tools |
· Organizational Change Management certification (e.g. Prosci certified) · Project Management certification · Experience managing budgets for functional area of responsibility · Graduate degree in business, IT, or related discipline · Prior experience managing a team
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|
|
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POSITION SCOPE
· Lead the development and rollout of OCM strategy and program across IT
· Serve as day-to-day OCM lead, interfacing with key stakeholders across business and project teams
· Manage OCM resources and execution including end-user change readiness evaluations, change impact assessments, stakeholder assessments, communication and training plans, sponsor engagement, and resistance management across change rollouts
· Identify and manage communication channels to deliver timely and relevant information to stakeholders across various projects and impacts
· Define and monitor success metrics
· Integrate change management activities across IT through collaboration with PMO and leadership.
· Develop and maintain an understanding of the customers’ business needs to determine requirements, set direction, and represent the customer’s perspective
· Make judicious decisions in both new and familiar situations and contribute to strategic decisions.
· Contribute to a diverse and inclusive culture where everyone can bring their authentic self to work, where all voices are heard, and where we do our best work as a result
· Total Staff Managed (employees and contractors): 1 to 10
· Budget Management
· Operate independently with little or no supervision
DISCLAIMER
The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification. It is not intended to be a detailed description of the position or a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this position, nor is it intended to indicate the exact amounts of time an individual will perform various position duties.
